Return and Refund Policy
Limited One-Year Warranty
Erie Custom Signs limited one-year warranty covers any defect due to faulty material or workmanship for one year from date of invoice. We will repair or replace the product without charge, providing it has been installed according to our design and installation specifications. Purchaser is responsible for removal and reinstallation costs of said product.
Warranty Limitations and Exclusions
None of our warranties cover damage caused by misuse, careless handling, improper installation or where repairs or alterations have been attempted by others. No other guarantees, written or verbal, are authorized by Erie Custom Signs.
Custom products are not returnable for refund. Stock items may be returned within 30 days for a full refund minus a 20% restocking fee. Returned items must not have been used and in re-sellable condition.
All Return shipping costs are the sole responsibility of the customer.