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Elevator Safety: Why You Need ADA-Compliant Elevator Signs in Your Facility

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If you work in a building with multiple levels, you probably use elevators to get from one floor to the next. In that case, it’s important to not only inspect your elevators regularly but also ensure that you have ADA-compliant elevator signs hanging in the appropriate spots. Otherwise, you risk…

There are many things to know about the ADA signage required in and around elevators—more than you may realize. In fact, it’s not just federal guidelines you have to consider. Each state and municipality may have their own ADA elevator signage requirements too.  

The good news is you don’t have to figure it all out on your own. We’re here to help!

That’s why we’re going to answer some common questions about this type of signage and show you why it’s so crucial to have ADA-compliant elevator signs in your building. But first, it’s worth taking a moment to address elevator safety in general—specifically, reviewing elevator usage statistics and learning how to prevent accidents. 

What to Know about Elevator Usage and Maintenance

Below are some interesting facts about elevator usage that you may not be aware of…

As you can see, elevators are frequently used by people for the sake of convenience. Further, accidents due to poor maintenance aren’t uncommon. That’s why it’s vital that the elevators in your own building are routinely inspected and repaired as needed.

The following are just a few recommendations to improve elevator safety:

  1. Make sure that electrical circuits and mechanical equipment are turned off during maintenance.
  2. Provide fall protection when elevator work is being done.
  3. Block off elevators when they are out of service.
  4. Have an adequate maintenance and repair program in place.
  5. Use only qualified professionals for repair and maintenance.

Moreover, you should make sure your ADA elevator signs are in good condition and properly placed as an additional form of elevator safety.

Why Are ADA-Compliant Elevator Signs Important?

It’s true that signs don’t have a direct impact on elevator function. However, they do contribute to user safety and convenience. Installing the appropriate displays in and around elevators in your building is important for several reasons, including…

What Types of Facilities Should Have ADA-Compliant Elevator Signs?

Under the ADA, all facilities open to the public should make the necessary accommodations for individuals with disabilities. And this mandate includes signage. So, if your facility 1) regularly receives outside visitors and 2) has elevators to get from one floor to the next, you must have ADA-compliant elevator signs in place. 

Here are some examples of facilities that typically meet these criteria and are therefore required to have the proper signage installed…

What Do ADA Elevator Signage Requirements Cover?

Black elevator identification sign with international symbol of accessibility.

As mentioned earlier, there are many things to know about ADA-compliant elevator signage. And the rules may vary depending on where your facility is located. That said, here are some high-level ADA elevator signage requirements to keep in mind… 

To take a deeper dive, check out this guide from the U.S. Access Board.   

What Are the Consequences of Not Having Elevator Signs in Your Building?

Failing to update your signs when they’re no longer legible or neglecting to install ADA signage altogether can result in several consequences for your organization

For example, significant fines—as high as tens of thousands of dollars—can be charged to your organization if an inspection reveals that your facility doesn’t have ADA-compliant elevator signage or other necessary features. 

Additionally, those with disabilities may have restricted access to your facility because of noncompliance issues. They could then seek legal counsel and file a lawsuit against your organization. In many cases, businesses have had to shut down completely after taking such a financial hit. 

At the very least, your business could suffer bad PR if a disgruntled employee or inconvenienced visitor chooses to make their concerns known to the public. Your organization could then be seen as one that fails to create a welcoming, inclusive environment for all who work in and visit the building. 


There are a lot of things to consider when it comes to elevator safety and ADA compliance. Although ADA-compliant elevator signs may seem like a minor feature, they play a key role. You should not only aim to keep your elevators in tip-top shape but also ensure you have the appropriate displays in place. Otherwise, there could be major consequences for your business’s reputation and financial health. 

And given that “In Case of Fire” signs and other elevator signs can be purchased for a reasonable price from the right provider, it’s well worth the investment. 

The next time you review the safety features within your building—including elevator function—be sure to double-check your signage to make sure it’s in good condition. And if your facility is currently lacking in ADA-compliant elevator signs, check out the elevator sign options we have available.

Filed Under: ADA Signage

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